the gundam fell down...

day 248. (monday)
brought pie for pi day! my firm is reaaaal nerdy; we ate pie at 1:59 pm...haha get it? π = 3.1415926....i thought it was really smart! :P I don't necessarily like pies, because of the cinnamon flavour I taste, but someone brought an ice cream chocolate pie and it was yummy! :)

day 249. (tuesday)
Thanks to God for letting me be calm; slow to anger and abounding in love. Though it wasn't my first reaction to be loving, but I was happy that I remembered that I should be loving, even when I am the target. I had this client (from singapore! working at a big firm too!) email me about this tax return, but I needed to call the CRA to confirm something. So I call. The first time, I made the lady upset or frustrated because neither of us knew what we were looking for. After asking for clarity with my big manager, I called again, but the agent couldn't access the file because I couldn't give her the right address (the client has many addresses). So I ask for clarification again from my client (good thing he replies fast), and I call for the third time. This time the agent was a guy (don't know if it makes a difference). I think he was having a bad afternoon, but he asked a question that i don't normally get, and that it wasn't a question that was frequently asked - when was the return filed? I don't know. I asked if it was necessary to ask this as a security question and he basically yelled at me...saying how I am the representative and should know the date....I was really surprised, but I apologized for not knowing and thanked him by his first name (I remembered haha!) and told him to have a great evening. I prayed in my head that he'll have better callers after me. :( it must be terrible for him, getting calls after another, must be tiring. I'm already tired calling three times! But after this call, I knew I had to get the answer to my question..but I was really scared to call again...I felt so stupid for calling so many times....point: I am stupid when answering their questions -.- but I learn from my stupidness (hopefully). Finally, I called for the fourth time, and I was put on hold for 20 minutes - the on hold songs are really funny; they're all uplifting or optimistic sounding, I kept laughing :P But the agent! Thank you so much! for answering my question :) In the end, I breathed a THANK YOU GOD and emailed my client, who in turn, thanked me. hehehe, a KPMG partner emailed me! and I can pronounce his chinese name, haha! But overall, ARIGATO GOD! :) for a good day. I got off work early! didn't need to turn on the lights to shower! it feels like summer! my manager treated me a green tea latte....mmmm :) I am content..after reading the Bible!

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today I heard there was another earthquake near shizuoka, where the gundam was located. :( the gundam fell down...hahha, not that that's the main point of this....but :( I don't know what to do when I hear these stories - how hk moms are fighting over baby milk and bao yews when earthquakes are occurring elsewhere in Japan. How there will be famine, kingdoms against kingdoms, earthquakes and floods...it's really scary. I feel so fortunate and blessed to be able to sit, to eat fancy, to have shelter....sometimes I feel I should be slapped of the thoughts I think about..such useless things to think about..when there is a bigger picture I should be focusing on. In the midst of everything, yes, all I can do is pray, but I'm also comforted because of this (emphasis added): "I have told you these things, so that in me you may have peace. In this world you will have trouble. But take heart! I have overcome the world." John 16:33.